Privacy Policy
- At niphotels.com, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and booking services.
- By accessing or using our platform, you consent to the data practices described in this policy.
- 1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Identifiers: Name, email address, phone number, and postal address.
Booking Details: Guest names, travel dates, property preferences, and special requests.
Financial Information: Billing addresses and transactional details (processed securely via encrypted payment gateways).
Technical & Usage Data: IP address, browser type, device type, operating system, pages visited, and cookies.
- 2. How We Use Your Information
We use the collected data for various operational and business purposes:
a. To process, confirm, and manage your accommodation bookings.
b. To send booking confirmations, invoices, updates, and security alerts.
c. To provide customer support and resolve disputes or issues.
d. To improve our website functionality, user experience, and service offerings.
e. To send promotional offers, newsletters, and marketing materials (which you can opt-out of at any time).
f. To detect, prevent, and address fraudulent activities or security breaches.
- 3. Sharing and Disclosure of Information
We do not sell your personal data to third parties. However, we share your data with:
Accommodation Providers: The hotels, resorts, or hosts you book with receive your details to facilitate your stay.
Third-Party Service Providers: Marketing platforms that help run our business.
Legal and Regulatory Authorities: When required by law, subpoena, or government order to protect our rights, safety, or property.
- 4. Cookies and Tracking Technologies
a. We use cookies, web beacons, and similar tracking tools to remember your preferences and analyze website traffic.
b. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our Website.
- 5. Data Security
We implement robust technical, administrative, and physical security measures (including SSL encryption) to protect your personal data from unauthorized access, loss, or alteration.
- 6. Your Rights
You may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request that we erase your personal data under certain conditions.
Portability: Request transfer of your data to another organization.
To exercise these rights, please email us at privacy@niphotels.com.
- 7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover a child under 18 has provided us with data, we will delete it immediately.
- 8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
- 9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@niphotels.com
Mailing Address: 812, 8th Floor, Vishwadeep Building, District Centre, Janakpuri, New Delhi, Delhi, 110058
